High Tesla warranty costs show learning to make cars is hard

2015 Tesla Model S 70D, Apr 2015  [photo: David Noland]

Tesla Motors has received high praise not just for its electric cars, but also for its high standard of customer service. Customers have been as impressed with the company’s service centers and Tesla’s swiftness in responding to problems as they have with the cars themselves. But Tesla’s laudable customer-service policies h s masked some stubborn… …read more